Ma Muse & CompagnieCompanion Portraits

Terms & Conditions

These terms govern your use of the Ma Muse & Compagnie website and the purchase of personalised digital portraits. By placing an order you accept these terms.

The product

Ma Muse & Compagnie creates personalised digital artwork based on a photograph you provide. The product is a high-resolution digital artwork, delivered electronically. It is not a physical product. No physical item, frame, or canvas is included in the initial offering.

Personalised artwork

Each portrait is a personalised artistic interpretation created from your photograph. We aim to preserve your companion's recognisable features, colouring and markings, but as artistic artwork we do not guarantee a perfect or exact likeness.

Your responsibilities

  • You confirm that you have the right to use the photograph you provide.
  • You confirm that the photograph is your own or that you have permission to use it.
  • You understand that your purchase is for a personalised digital artwork.

Pricing and payment

The price of a Personalised Digital Pet Portrait is €19.99 (EUR). Payment is processed securely by Stripe. An order is considered paid only after payment has been confirmed. We reserve the right to refuse or refund an order where the provided photograph is inappropriate.

Delivery

Your personalised portrait will normally be ready within 24 hours. We do not guarantee an exact delivery time. Delivery is electronic, through your account or a secure link.

Usage rights

The artwork is provided for personal use, including personal printing. You may not resell, license, or commercially exploit the artwork. Ma Muse & Compagnie retains the copyright in the artwork created.

Refunds

Because each portrait is a personalised artwork created specifically for you, refunds are considered on a case-by-case basis. If there is a problem with your order, please contact us.

Liability

To the extent permitted by law, our liability is limited to the amount paid for your order.

Applicable law

This site is operated from France and these terms are governed by applicable French law. For any dispute, please contact us first via the Contact page.