Privacy Policy
Ma Muse & Compagnie ("we", "us") respects your privacy. This policy explains how we handle your personal information when you use our website and purchase a personalised digital portrait.
Information we collect
- Account information: your email address and name when you create an account.
- Order information: your companion's name, animal type, optional description, and the photograph you upload.
- Payment information: payments are processed securely by Stripe. We do not store your card details.
- Marketing attribution: campaign parameters (such as utm_source) may be stored with your order to understand how you found us.
How we use your information
- To create and deliver your personalised portrait.
- To send you order confirmations and delivery notifications.
- To provide customer support and access to your purchased artwork.
- With your consent, to send marketing communications. You can withdraw consent at any time.
Your photographs
Your uploaded photograph is stored privately and securely. It is used as the reference for your personalised artwork. Original photographs are not made publicly accessible. Finished artwork is accessed through your authenticated account or a secure download link.
Data retention
We retain your order and artwork data for as long as necessary to provide the service and to comply with legal obligations.
Your rights
Under applicable data protection law (including the GDPR), you have rights to access, correct, delete, and restrict the use of your personal data. To exercise these rights, contact us using the details on our Contact page.
Contact
This site is operated from France. For any privacy enquiry, please contact us via the Contact page.